July 4, 2009
Video podcast: Madrid’s Prado Museum
This 4-minute video podcast takes you to Madrid’s Prado Museum. You’ll meet a student from London waiting in line—and hear what she’s most looking forward to inside (her answer may surprise you!) We’ll review various key aspects of this museum’s visitor experience in this first-ever Experienceology video podcast. If you enjoy this video podcast, check out our new online training site, where you can purchase classes on demand or participate in live webinars: www.experienceology.com/classes











DK said,
July 17, 2009 @ 9:25 am
Great! I love the interview segment. It truly shows how important it is to learn about and listen to the customer.